Customer Reviews

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I have been doing business with Eastern CT Flooring for the past 6 years. Becky really pays attention to the job! Her installers are always professional and do an excellent job. Without hesitation I recommend Eastern CT Flooring to both contractors and homeowners alike. The attention to detail and personal service is unmatched!
Mike Robotham
Carl Johnson Design Build
Charlestown, RI
 
Eastern CT Flooring did a great job on our floors! Becky was very cooperative, friendly and honest. The work was timely and her crew did what they were supposed to do.

David JavchI have done a couple of jobs with ECF. She is extremely personable! I’ve never had to wait more than 5 minutes to talk to her. Her staff was unbelievable neat and courteous, they went the extra mile to make things happen. Becky is very knowledgeable and her prices are reasonable. The ECF staff are the utmost professionals & really good at their craft.
Jake Donihee
 
ECF did a project for me on the third floor of my home. They were easy to work with, Becky communicated really well about what I needed to do to make things ready. ECF was very responsible. They kept things clean, scheduling went smoothly, and they did a great!
Allegra Brelsford
 
ECF gave us very personal service. Becky has a wide selection of product to choose from and was able to make design suggestions. All the people we had contact with were very professional.
Lori and Bill Struzinski
 
I’ve been doing business with ECF for 3-4 years. They put a good product out and their work is always right on the money! They’re honest – if they can save you money they will try to. Becky is more concerned about the quality of her work than she is about her profit. You never have to worry about a thing.
John McDonald
 
I’ve been doing business with ECF for about a year. She selected the perfect stain for my floors and I couldn't be happier! I have complete faith and trust in Becky. She also choose the perfect tile for my kitchen back splash. Becky provides a quality product and the highest level of service. I trust her insight and solutions for my projects.
Loretta Ann King
East Lyme, CT
 
As an out of state owner of rental real estate in Groton I stumbled on Eastern Connecticut Flooring quite by accident in June of 2016 while seeking prices on new flooring for my property. After a short conversation with Becky, the owner, I not only had purchased the needed flooring, but also in addition had a deal in place to refinish all the hardwood floors in the property. I found the communication, selection of available materials, and ability to quickly schedule the requested work way above what I had expected. The work was done as promised, at the quoted price, and the quality was superb. In the interest of full disclosure - no, I am not an employee of this fine firm, but only a very satisfied customer.

I have since arranged and had more flooring installed this November with the same great results. Since I live in Vermont, and am somewhat hearing impaired, I was particularly impressed with how easy it was to take care of this exclusively via email. After my experiences, I would not even consider dealing with another firm in Groton, CT for my flooring needs and recommend them without reservation. Put your trust with the folks at Eastern Connecticut Flooring and you will not be disappointed.
After dealing with hundreds of vendors over the years this woman-owned company stands out as a shining star of excellence.

A happy customer,
Frank Jannarone
Barnet, VT
 
We have used UCF on 3 occasions, as they are a sub-contractor with A Beautiful, Co.
a) 2014 - carpeting 2 bedrooms and a hallway
b) 2015 - carpeting and hardwood flooring throughout a condo
c) 2016 - a piece of carpeting, glued down to the cement floor in our basement.

I enjoy doing business with ECF because Becky is a no-nonsense contractor, which I love. She is personable, easy to work with and gets the job done in timely fashion. She knows her business and product line down to the very last detail and doesn’t try to over-sell any product.

She is very helpful in selecting a product that best fits your needs and outlines pros & cons. UCF also employs some extremely competent installers; they have all been personable and got each job done quickly. I recommend other people do business with ECF because they are reasonable cost, timely installation (when she says they'll be there, they are there) and personable/competent installers.
Paul Egri
Old Lyme, CT
 
 
 

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